AI Integration

Configure and use AI providers for incident analysis.

Supported Providers

OpenAI

OPENAI_API_KEY=sk-...
DEFAULT_AI_PROVIDER=openai

Get API key from https://platform.openai.com/api-keys

Claude (Anthropic)

CLAUDE_API_KEY=sk-ant-...
DEFAULT_AI_PROVIDER=claude

Get API key from https://console.anthropic.com

Gemini (Google)

GEMINI_API_KEY=AIzaSy...
DEFAULT_AI_PROVIDER=gemini

Get API key from https://makersuite.google.com

Usage Example

from app.services.ai_service import get_ai_service

ai_service = get_ai_service()

# Analyze incident
analysis = await ai_service.analyze_incident(
    incident_title="Database Connection Timeout",
    description="Connection pool exhausted due to long-running queries"
)

# Get custom response from specific provider
response = await ai_service.get_response(
    prompt="Recommend optimization strategies",
    provider="claude"  # or "openai", "gemini"
)

Best Practices

• Rotate API keys regularly
• Use environment-specific keys for different environments
• Monitor API usage and costs
• Implement rate limiting on your endpoints
• Cache AI responses when applicable